These Terms of Use ("Terms") establish a legally binding agreement between you and AMPLE WISE PTE. LTD. ("AMPLE WISE", "we", "us", or "our"). They govern your access to and use of our official websites, applications, casual games, and all services provided through our platforms (collectively referred to as the "Services" in these Terms). Please read these Terms carefully before using our Services. By accessing or using the Services, you indicate your acceptance of these Terms. If you disagree with any part of the Terms, you must stop using the Services immediately.
I. User Eligibility
(I) Age Requirement
To utilize AMPLE WISE's Services, you must be at
least 13 years of age. Individuals under the age of 13
are strictly prohibited from using our Services. For
users between 13 and 18 years old, prior consent from a
parent or legal guardian is necessary before using the
Services. We are committed to adhering to all laws and
regulations concerning minors' online activities and
safeguarding their privacy rights.
(II) Account Registration
Certain Services may require you to register an
account. When registering, you are required to provide
accurate and current personal information, such as your
full name, date of birth, email address, mobile phone
number, and a secure password. You are responsible for
protecting the confidentiality of your account
information. It is advisable to avoid sharing your
account details, especially passwords, with any third
parties. You will be held liable for all activities that
occur under your account. AMPLE WISE PTE. LTD. shall not
be responsible for any loss or damage arising from your
failure to protect your account information properly.
(III) Compliance with Laws
While using our Services, you must comply with
all applicable laws and regulations, particularly those
in the jurisdiction where you access the Services. Any
use of our Services for illegal or inappropriate
activities is strictly forbidden. This includes, but is
not limited to, infringement of intellectual property
rights, harassment, and the distribution of harmful or
illegal content.
(IV) Account Nature
User accounts are intended for personal use
only. You are prohibited from transferring, selling,
leasing, or sharing your account with any other person
or entity. If we detect unauthorized use of your account
by a third party, we reserve the right to suspend or
terminate the account and take appropriate measures to
protect the rights and interests of other users.
(V) Use License
We grant you a limited, non-transferable, and
non-exclusive license to use the Services solely for
personal entertainment purposes. Without our prior
written consent, you may not use the Services for any
commercial activities. This means you cannot, for
example, stream our games for profit, use game content
in advertising without permission, or create derivative
works for commercial gain.
By using our Services, you represent and warrant
that you meet all of the above eligibility criteria. We
reserve the right to update and modify the user
eligibility terms at any time. It is your responsibility
to review these terms regularly to ensure continued
compliance with our requirements.
II. Service Description
(I) Service Content
AMPLE WISE PTE. LTD. offers a diverse range of
casual gaming services, including game downloads,
installations, engaging online gaming experiences, and
in-game purchase options. We are continuously working to
improve our Services by introducing new game content,
optimizing game performance, and enhancing the overall
gameplay experience. Whether you are interested in
exciting puzzle games, relaxing simulation games, or
immersive role-playing adventures, our goal is to
deliver high-quality entertainment to our users.
(II) Service Changes
We reserve the right to modify the content,
functions, and rules of the Services based on our
business development needs. Such changes may include
adjustments to gameplay mechanics, updates to Virtual
Items and Currency, and modifications to service fees.
We will make reasonable efforts to notify you in advance
of these changes through in-app notifications, emails,
or announcements on our official website. If you
continue to use the Services after the changes come into
effect, it will be deemed that you have accepted the new
Terms.
III. Code of Conduct
You acknowledge and agree that if AMPLE WISE, in its
sole discretion, determines that you have violated our
code of conduct, we have the right to take appropriate
actions. These actions may include restricting your
access to certain content, suspending or terminating
your account, and prohibiting you from using some or all
of the Services.
When using the Services, you must refrain from
the following behaviors:
Dissemination of Inappropriate Content: Do not
transmit, post, or display any harmful, threatening,
abusive, harassing, defamatory, vulgar, obscene,
hateful, pornographic, or discriminatory content based
on race, ethnicity, gender, religion, or other protected
characteristics. When communicating with other users,
always use respectful and appropriate language.
Infringement of Privacy Rights: Without the
explicit written consent of other users, do not disclose
their personal information in the games or related
services. Personal information includes names, contact
details, location information, and any other data that
can be used to identify an individual. You are, however,
free to share your own personal information at your own
discretion.
Intellectual Property Infringement: Do not
infringe on the intellectual property rights of any
party. This includes uploading, posting, or distributing
copyrighted content without proper authorization, such
as pirated games, unauthorized music, movies, or images.
Do not attempt to copy, modify, reverse-engineer, or
distribute our game software or any other content within
the Services without our permission.
Engagement in Illegal Activities: Do not use our
Services for any illegal activities, such as gambling,
money laundering, fraud, or any activity that violates
local, national, or international laws. Do not organize
or participate in any illegal groups or activities
through our platforms.
Disruption of Game Fairness: Do not engage in
cheating in games, including using cheats, exploits, or
any unfair means to gain an advantage over other
players. Do not manipulate game results, boost scores
unfairly, or engage in any behavior that undermines the
fair-play environment of our games.
Commercial Abuse: Do not conduct unauthorized
commercial activities using our Services. This includes
advertising in-game, selling virtual items for
real-world currency or other valuable items without our
permission, or using our platform to promote your own
commercial products or services.
Interference with Service Operation: Do not
interfere with or disrupt the normal operation of our
Services. This includes launching hacker attacks,
sending spam emails that could overload our servers, or
attempting unauthorized access to our servers,
databases, or other system components.
If we have reasonable grounds to believe that
you have violated any of these Terms, we reserve the
right to take immediate action, including terminating
your account and prohibiting you from using all or part
of the Services, which may involve deleting your
account. Please note that AMPLE WISE PTE. LTD. and
third-party payment providers will not refund you for
virtual currency or virtual items earned, developed, or
purchased in-game.
IV. Intellectual Property
All content within the Services, such as game software,
text, graphics, audio, video, trademarks, and logos, is
protected by intellectual property laws. AMPLE WISE PTE.
LTD. or our relevant licensors are the owners of these
intellectual property rights. Without our prior written
permission, you are strictly prohibited from:
Copying, modifying, adapting, translating,
reverse-engineering, decompiling, or disassembling any
content within the Services.
Distributing, disseminating, selling, leasing,
licensing, or transferring the content of the Services
in any form.
Using the content of the Services for commercial
purposes.
Removing or tampering with any copyright
notices, trademark logos, or other intellectual property
notices in the content of the Services.
We grant you a limited license to use the
content of the Services solely for personal
entertainment purposes in accordance with these Terms
during your use of the Services. We also have the right
to analyze and use any data and records generated during
your use of the Services to improve service quality,
optimize the user experience, and develop new features.
However, we respect your privacy and will handle your
data in accordance with our Privacy Policy.
V. Privacy Protection
We are committed to protecting your privacy and handling
your personal information with the utmost care. For
detailed information on how we collect, use, store, and
secure your personal data, please review our Privacy
Policy. By using the Services, you consent to the
processing of your personal information in accordance
with our Privacy Policy and all applicable laws.
We implement reasonable technical and
organizational measures to safeguard your personal
information from unauthorized access, disclosure, or
misuse. However, due to the inherent risks of internet
communication, we cannot guarantee absolute security.
You are responsible for taking appropriate precautions
to protect your account, such as using strong, unique
passwords and keeping your devices updated with security
software.
VI. In-Game Virtual Items and Currency
(I) Nature of Virtual Items and Currency
Virtual Items and Virtual Currency offered
through the Services are digital assets designed
exclusively for use within our games. They have no
real-world monetary value and cannot be exchanged for
physical currency, goods, or services outside the
context of the Services.
(II) Purchase and Use Rules
You may purchase Virtual Currency using real
money, which can then be used to acquire Virtual Items
in accordance with these Terms and the specific purchase
terms outlined on our platforms. Before completing a
purchase, carefully verify the details, including the
quantity, price, and purpose of the Virtual Items or
Currency. All purchases are final, non-refundable, and
non-transferable, except as explicitly stated in our
Refund Policy or required by law.
(III) Management and Adjustments
We reserve the right to modify the availability,
value, acquisition methods, and usage rules of Virtual
Items and Currency at our discretion to maintain game
balance, address technical issues, or improve the user
experience. We will make reasonable efforts to notify
you of significant changes through in-app messages,
email, or official announcements. You acknowledge that
we are not liable for any losses arising from such
adjustments.
(IV) Account Termination Impact
If your account is terminated—whether by your
request or ours—all Virtual Items and Currency
associated with your account will be permanently
forfeited. We may dispose of these assets without
compensation, particularly in cases of account
termination due to violations of these Terms.
VII. Refund Policy
All transactions on our platform, including purchases of
virtual items, in-game currency, subscriptions, and
downloadable content, are final and non-refundable. This
policy applies regardless of circumstances such as
buyer’s remorse, accidental purchases, or
dissatisfaction with the Services, unless otherwise
required by mandatory legal provisions.
In the event of a technical error leading to
payment anomalies (e.g., duplicate charges), contact our
customer support team at [email protected] as soon
as possible. We will investigate and resolve the issue,
which may involve crediting your account with the
correct Virtual Items/Currency or correcting the payment
error. However, refunds will only be provided where
strictly necessary under applicable law.
VIII. Service Termination
(I) User-Initiated Termination
You may terminate your account at any time by
using the account deletion feature in our app or by
contacting our customer service. Please note that
account termination is irreversible: all associated
data, including game progress, Virtual Items, and
personal information, will be permanently deleted and
cannot be recovered. We recommend backing up any
important data before initiating termination, though we
are not responsible for data loss in such cases.
(II) Our Right to Terminate
We may terminate or suspend your access to the
Services immediately, without prior notice, if you
violate these Terms, engage in illegal activities, or
disrupt the fair operation of our platform. For
non-urgent reasons, such as business adjustments or
technical upgrades, we will provide reasonable advance
notice (e.g., via in-app alerts or email) and may offer
data migration options where feasible.
Upon termination, your license to use the
Services expires, and you must cease all use
immediately. We are not liable for any losses, damages,
or liabilities arising from termination, except as
required by law.
IX. Disclaimer
(I) Service Availability
We strive to maintain the availability of the
Services, but we cannot guarantee uninterrupted,
error-free access at all times. Factors such as
technical issues, network outages, maintenance, or
regulatory requirements may cause temporary
interruptions or delays. We will attempt to notify you
in advance of planned maintenance via in-app messages or
official channels, but unforeseen disruptions may occur
without notice. We are not liable for any losses arising
from such interruptions.
(II) Content Accuracy
While we aim to provide accurate and reliable
content, all information within the Services is offered
"as is." We make no warranties, express or implied,
regarding the accuracy, completeness, or timeliness of
text, graphics, or other materials. You assume all risk
when relying on such content, and we disclaim liability
for any losses or damages resulting from its use.
(III) Third-Party Content and Links
The Services may include content from third
parties or links to external websites. We do not endorse
or control these third-party resources and are not
responsible for their accuracy, legality, or security.
Your use of third-party content or links is at your own
risk, and you should review their separate terms and
privacy policies independently.
(IV) No Warranties
To the fullest extent permitted by law, the
services are provided without any warranties, including
merchantability, fitness for a particular purpose, or
non-infringement. we shall not be liable for any direct,
indirect, incidental, special, or consequential damages
arising from your use of the services, even if advised
of the possibility of such damages.
X. Dispute Resolution
(I) Governing Law
These Terms are governed by and construed in
accordance with the laws of Singapore, without regard to
its conflict of laws principles. This ensures that all
disputes and matters related to these Terms are handled
in compliance with Singaporean legal standards.
(II) Dispute Resolution Method
If a dispute arises between you and us
concerning these Terms or the use of the Services, both
parties agree to first attempt resolution through
good-faith negotiation. If negotiation fails, either
party may submit the dispute to the courts of Singapore
with exclusive jurisdiction over such matters. During
the dispute resolution process, you must continue to
abide by all other provisions of these Terms except for
the specific matter in dispute.
XI. Other Provisions
(I) Severability
If any provision of these Terms is found to be
invalid or unenforceable, the remaining provisions will
remain in full force. We will use reasonable efforts to
replace the invalid provision with a lawful alternative
that best reflects our original intent.
(II) Waiver
Our failure to enforce a term of these Terms at
any time does not constitute a waiver of our right to
enforce it in the future. We reserve all rights not
explicitly waived in writing.
(III) Amendment of Terms
We may update these Terms at any time by posting
revised versions on our website or through the app.
Changes will become effective 15 days after notice is
provided, unless stated otherwise. Continued use of the
Services after the effective date constitutes acceptance
of the amended Terms.
(IV) Notices
We may deliver notices to you via in-app
messages, email to your registered address, or postings
on our official website. Notices are considered
delivered when sent or posted. It is your responsibility
to keep your contact information updated and regularly
check for notices.
(V) Contact Information
For questions about these Terms, contact us at:
Email: [email protected]
Address: 3 PHILLIP STREET, #10-04, ROYAL GROUP
BUILDING, SINGAPORE 048693
These Terms constitute the entire agreement
between you and AMPLE WISE PTE. LTD. regarding your use
of the Services, superseding all prior agreements. By
using the Services, you confirm your understanding and
acceptance of these terms.