These Terms of Use ("Terms") establish a legally binding agreement between you and AMPLE WISE PTE. LTD. ("AMPLE WISE", "we", "us", or "our"). They govern your access to and use of our official websites, applications, casual games, and all services provided through our platforms (collectively referred to as the "Services" in these Terms). Please read these Terms carefully before using our Services. By accessing or using the Services, you indicate your acceptance of these Terms. If you disagree with any part of the Terms, you must stop using the Services immediately.
I. User Eligibility
(I) Age Requirement
To utilize AMPLE WISE's Services, you must be at least 13 years of age. Individuals under the age of 13 are strictly prohibited from using our Services. For users between 13 and 18 years old, prior consent from a parent or legal guardian is necessary before using the Services. We are committed to adhering to all laws and regulations concerning minors' online activities and safeguarding their privacy rights.
(II) Account Registration
Certain Services may require you to register an account. When registering, you are required to provide accurate and current personal information, such as your full name, date of birth, email address, mobile phone number, and a secure password. You are responsible for protecting the confidentiality of your account information. It is advisable to avoid sharing your account details, especially passwords, with any third parties. You will be held liable for all activities that occur under your account. AMPLE WISE PTE. LTD. shall not be responsible for any loss or damage arising from your failure to protect your account information properly.
(III) Compliance with Laws
While using our Services, you must comply with all applicable laws and regulations, particularly those in the jurisdiction where you access the Services. Any use of our Services for illegal or inappropriate activities is strictly forbidden. This includes, but is not limited to, infringement of intellectual property rights, harassment, and the distribution of harmful or illegal content.
(IV) Account Nature
User accounts are intended for personal use only. You are prohibited from transferring, selling, leasing, or sharing your account with any other person or entity. If we detect unauthorized use of your account by a third party, we reserve the right to suspend or terminate the account and take appropriate measures to protect the rights and interests of other users.
(V) Use License
We grant you a limited, non-transferable, and non-exclusive license to use the Services solely for personal entertainment purposes. Without our prior written consent, you may not use the Services for any commercial activities. This means you cannot, for example, stream our games for profit, use game content in advertising without permission, or create derivative works for commercial gain.
By using our Services, you represent and warrant that you meet all of the above eligibility criteria. We reserve the right to update and modify the user eligibility terms at any time. It is your responsibility to review these terms regularly to ensure continued compliance with our requirements.
II. Service Description
(I) Service Content
AMPLE WISE PTE. LTD. offers a diverse range of casual gaming services, including game downloads, installations, engaging online gaming experiences, and in-game purchase options. We are continuously working to improve our Services by introducing new game content, optimizing game performance, and enhancing the overall gameplay experience. Whether you are interested in exciting puzzle games, relaxing simulation games, or immersive role-playing adventures, our goal is to deliver high-quality entertainment to our users.
(II) Service Changes
We reserve the right to modify the content, functions, and rules of the Services based on our business development needs. Such changes may include adjustments to gameplay mechanics, updates to Virtual Items and Currency, and modifications to service fees. We will make reasonable efforts to notify you in advance of these changes through in-app notifications, emails, or announcements on our official website. If you continue to use the Services after the changes come into effect, it will be deemed that you have accepted the new Terms.
III. Code of Conduct
You acknowledge and agree that if AMPLE WISE, in its sole discretion, determines that you have violated our code of conduct, we have the right to take appropriate actions. These actions may include restricting your access to certain content, suspending or terminating your account, and prohibiting you from using some or all of the Services.
When using the Services, you must refrain from the following behaviors:
Dissemination of Inappropriate Content: Do not transmit, post, or display any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, pornographic, or discriminatory content based on race, ethnicity, gender, religion, or other protected characteristics. When communicating with other users, always use respectful and appropriate language.
Infringement of Privacy Rights: Without the explicit written consent of other users, do not disclose their personal information in the games or related services. Personal information includes names, contact details, location information, and any other data that can be used to identify an individual. You are, however, free to share your own personal information at your own discretion.
Intellectual Property Infringement: Do not infringe on the intellectual property rights of any party. This includes uploading, posting, or distributing copyrighted content without proper authorization, such as pirated games, unauthorized music, movies, or images. Do not attempt to copy, modify, reverse-engineer, or distribute our game software or any other content within the Services without our permission.
Engagement in Illegal Activities: Do not use our Services for any illegal activities, such as gambling, money laundering, fraud, or any activity that violates local, national, or international laws. Do not organize or participate in any illegal groups or activities through our platforms.
Disruption of Game Fairness: Do not engage in cheating in games, including using cheats, exploits, or any unfair means to gain an advantage over other players. Do not manipulate game results, boost scores unfairly, or engage in any behavior that undermines the fair-play environment of our games.
Commercial Abuse: Do not conduct unauthorized commercial activities using our Services. This includes advertising in-game, selling virtual items for real-world currency or other valuable items without our permission, or using our platform to promote your own commercial products or services.
Interference with Service Operation: Do not interfere with or disrupt the normal operation of our Services. This includes launching hacker attacks, sending spam emails that could overload our servers, or attempting unauthorized access to our servers, databases, or other system components.
If we have reasonable grounds to believe that you have violated any of these Terms, we reserve the right to take immediate action, including terminating your account and prohibiting you from using all or part of the Services, which may involve deleting your account. Please note that AMPLE WISE PTE. LTD. and third-party payment providers will not refund you for virtual currency or virtual items earned, developed, or purchased in-game.
IV. Intellectual Property
All content within the Services, such as game software, text, graphics, audio, video, trademarks, and logos, is protected by intellectual property laws. AMPLE WISE PTE. LTD. or our relevant licensors are the owners of these intellectual property rights. Without our prior written permission, you are strictly prohibited from:
Copying, modifying, adapting, translating, reverse-engineering, decompiling, or disassembling any content within the Services.
Distributing, disseminating, selling, leasing, licensing, or transferring the content of the Services in any form.
Using the content of the Services for commercial purposes.
Removing or tampering with any copyright notices, trademark logos, or other intellectual property notices in the content of the Services.
We grant you a limited license to use the content of the Services solely for personal entertainment purposes in accordance with these Terms during your use of the Services. We also have the right to analyze and use any data and records generated during your use of the Services to improve service quality, optimize the user experience, and develop new features. However, we respect your privacy and will handle your data in accordance with our Privacy Policy.
V. Privacy Protection
We are committed to protecting your privacy and handling your personal information with the utmost care. For detailed information on how we collect, use, store, and secure your personal data, please review our Privacy Policy. By using the Services, you consent to the processing of your personal information in accordance with our Privacy Policy and all applicable laws.
We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, due to the inherent risks of internet communication, we cannot guarantee absolute security. You are responsible for taking appropriate precautions to protect your account, such as using strong, unique passwords and keeping your devices updated with security software.
VI. In-Game Virtual Items and Currency
(I) Nature of Virtual Items and Currency
Virtual Items and Virtual Currency offered through the Services are digital assets designed exclusively for use within our games. They have no real-world monetary value and cannot be exchanged for physical currency, goods, or services outside the context of the Services.
(II) Purchase and Use Rules
You may purchase Virtual Currency using real money, which can then be used to acquire Virtual Items in accordance with these Terms and the specific purchase terms outlined on our platforms. Before completing a purchase, carefully verify the details, including the quantity, price, and purpose of the Virtual Items or Currency. All purchases are final, non-refundable, and non-transferable, except as explicitly stated in our Refund Policy or required by law.
(III) Management and Adjustments
We reserve the right to modify the availability, value, acquisition methods, and usage rules of Virtual Items and Currency at our discretion to maintain game balance, address technical issues, or improve the user experience. We will make reasonable efforts to notify you of significant changes through in-app messages, email, or official announcements. You acknowledge that we are not liable for any losses arising from such adjustments.
(IV) Account Termination Impact
If your account is terminated—whether by your request or ours—all Virtual Items and Currency associated with your account will be permanently forfeited. We may dispose of these assets without compensation, particularly in cases of account termination due to violations of these Terms.
VII. Refund Policy
All transactions on our platform, including purchases of virtual items, in-game currency, subscriptions, and downloadable content, are final and non-refundable. This policy applies regardless of circumstances such as buyer’s remorse, accidental purchases, or dissatisfaction with the Services, unless otherwise required by mandatory legal provisions.
In the event of a technical error leading to payment anomalies (e.g., duplicate charges), contact our customer support team at [email protected] as soon as possible. We will investigate and resolve the issue, which may involve crediting your account with the correct Virtual Items/Currency or correcting the payment error. However, refunds will only be provided where strictly necessary under applicable law.
VIII. Service Termination
(I) User-Initiated Termination
You may terminate your account at any time by using the account deletion feature in our app or by contacting our customer service. Please note that account termination is irreversible: all associated data, including game progress, Virtual Items, and personal information, will be permanently deleted and cannot be recovered. We recommend backing up any important data before initiating termination, though we are not responsible for data loss in such cases.
(II) Our Right to Terminate
We may terminate or suspend your access to the Services immediately, without prior notice, if you violate these Terms, engage in illegal activities, or disrupt the fair operation of our platform. For non-urgent reasons, such as business adjustments or technical upgrades, we will provide reasonable advance notice (e.g., via in-app alerts or email) and may offer data migration options where feasible.
Upon termination, your license to use the Services expires, and you must cease all use immediately. We are not liable for any losses, damages, or liabilities arising from termination, except as required by law.
IX. Disclaimer
(I) Service Availability
We strive to maintain the availability of the Services, but we cannot guarantee uninterrupted, error-free access at all times. Factors such as technical issues, network outages, maintenance, or regulatory requirements may cause temporary interruptions or delays. We will attempt to notify you in advance of planned maintenance via in-app messages or official channels, but unforeseen disruptions may occur without notice. We are not liable for any losses arising from such interruptions.
(II) Content Accuracy
While we aim to provide accurate and reliable content, all information within the Services is offered "as is." We make no warranties, express or implied, regarding the accuracy, completeness, or timeliness of text, graphics, or other materials. You assume all risk when relying on such content, and we disclaim liability for any losses or damages resulting from its use.
(III) Third-Party Content and Links
The Services may include content from third parties or links to external websites. We do not endorse or control these third-party resources and are not responsible for their accuracy, legality, or security. Your use of third-party content or links is at your own risk, and you should review their separate terms and privacy policies independently.
(IV) No Warranties
To the fullest extent permitted by law, the services are provided without any warranties, including merchantability, fitness for a particular purpose, or non-infringement. we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the services, even if advised of the possibility of such damages.
X. Dispute Resolution
(I) Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. This ensures that all disputes and matters related to these Terms are handled in compliance with Singaporean legal standards.
(II) Dispute Resolution Method
If a dispute arises between you and us concerning these Terms or the use of the Services, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, either party may submit the dispute to the courts of Singapore with exclusive jurisdiction over such matters. During the dispute resolution process, you must continue to abide by all other provisions of these Terms except for the specific matter in dispute.
XI. Other Provisions
(I) Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force. We will use reasonable efforts to replace the invalid provision with a lawful alternative that best reflects our original intent.
(II) Waiver
Our failure to enforce a term of these Terms at any time does not constitute a waiver of our right to enforce it in the future. We reserve all rights not explicitly waived in writing.
(III) Amendment of Terms
We may update these Terms at any time by posting revised versions on our website or through the app. Changes will become effective 15 days after notice is provided, unless stated otherwise. Continued use of the Services after the effective date constitutes acceptance of the amended Terms.
(IV) Notices
We may deliver notices to you via in-app messages, email to your registered address, or postings on our official website. Notices are considered delivered when sent or posted. It is your responsibility to keep your contact information updated and regularly check for notices.
(V) Contact Information
For questions about these Terms, contact us at:
Email: [email protected]
Address: 3 PHILLIP STREET, #10-04, ROYAL GROUP BUILDING, SINGAPORE 048693
These Terms constitute the entire agreement between you and AMPLE WISE PTE. LTD. regarding your use of the Services, superseding all prior agreements. By using the Services, you confirm your understanding and acceptance of these terms.
